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CertLinkWhat is CertLink?
CertLink is an online system for managing Work Opportunity Tax Credit (WOTC) applications and certifications. With CertLink, employers and employer consultants can apply for and manage WOTC applications and certifications, and state workforce agencies (and other participating agencies) can administer the WOTC program. This streamlined, paperless workflow is user-friendly and saves time and effort.
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Benefits
- Secured, state-specific web application for ease of access.
- Self-service for employers and employer consultants including batch file processing.
- Built-in data entry validation.
- Pre-formatted letters and certifications.
- Online federal reports.
- System access restricted by user type (WOTC Certification, Data Entry, Management, and Employer and Employer Consultant users).
- Customizable banners, icons, letterhead, and more.
- Continuously updated with new federal and state mandates at no additional cost.
- AJLA–TS hosted for premium technical support and performance.
Who uses CertLink?
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EmployersEmployers can receive federal tax credits for hiring and retaining workers who have had significant barriers to employment. To determine if they qualify for these credits, employers must submit an application and documentation. With CertLink, employers can create self-service accounts to submit and search for WOTC certification applications, monitor application status, and print certificates and letters.
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Employer ConsultantsConsultants can use CertLink to submit certification applications and print certificates and letters on behalf of the employer they’re representing. They can also use the batch file process to submit applications in bulk and the batch print process to print certifications and letters in bulk.
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WOTC StaffWOTC staff have varying levels of privileges and security access. WOTC management users can fully manage applications including adding, editing, deleting, approving, rescinding, and changing the application status; tracking application activity systemwide; running a variety of federal and management reports; and much more, all from a user-friendly, online interface.
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Upgrades and Enhancements
CertLink provides complimentary system upgrades and improvements to meet federal requirements. Through regular Customer Success Meetings held monthly or bi-monthly with individual states, enhancement requests and issues are reviewed and prioritized. Implementation decisions are then made based on input from both the Product Owner and Executive Committee.
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America's Job Link Alliance
Address: 1430 SW Topeka Blvd., 2nd Floor
Topeka, Kansas, 66612 Phone: (800) 255-2458 Fax: (785) 296-2119 Email: [email protected] Copyright 2023 America’s Job Link Alliance |
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