Create Provider Account

To create a new account, you must be associated with a training provider or registered apprenticeship sponsor. Thus, the path to creating an account is different for users who have an existing training provider record in ProviderLink, those who need to create a new training provider, and those who need to create registered apprenticeship sponsor accounts.

  • Locate and have available the training institution’s FEIN, basic identifying information, contact person and his/her basic identifying information, and details about at least one training program.

Create a New Account for an Existing Training Provider

Your user account must be associated with a training provider. If your training provider has a record in ProviderLink, and you would like to add or update information, follow these steps:

  1. Locate and have available your training institution’s Federal Employer Identification Number (FEIN).
  2. Go to America’s JobLink. At the top of the home page, click Training/Education. The Training Provider login page displays.
  3. In the Training Provider Login section, click Register for a new account.The Provider Lookup page displays.
  4. Type the provider's FEIN. Click Search.
  5. If the FEIN matches an existing training provider, a link will display beneath the FEIN search with the name, ID number, city, and phone number of the training provider.
  6. Click the link of the correct training provider. The New User Registration page displays.
  7. Complete the Training Provider Registration page.
  8. Click Continue. A message will display: "For security reasons, your account must be approved before you are allowed to update provider information. This validation is usually accomplished within 24 hours; however, please wait for 72 hours before making inquiries. If you provided an e-mail address, you will receive an e-mail notification that your account has been approved."
    • After your account has been approved, you can log in using the username and password established when you created your account. You will have access to the provider and program information for the associated training provider.

Create a New Account and New Program for a New Training Provider

If after searching for your training provider using the Provider Lookup described above, you find they do not have a record in ProviderLink, you will need to add the provider. The steps to create an account, add a new provider, and add a program are designed as one flow. After you create your account, ProviderLink will immediately prompt you to add your provider information. After you add the provider information, ProviderLink will then prompt you to add a program.

  • After adding a program, you can make no further changes or additions until your account is approved. The initial approval of your account is NOT approval for the WIOA ETP List; it is approval for access to the system. This validation is usually accomplished within 24 hours; however, please wait 72 hours before making inquiries. If you provide an e-mail address, you will receive an e-mail notification that your account has been approved. After your account is approved, you can add additional programs and make edits as needed.

Add New Account

  1. Go to America’s JobLink. At the top of the home page, click Training/ Education. The Training Provider login page displays.
  2. In the Training Provider Login section, click Register for a new account. The Provider Lookup page displays.
  3. Type the provider's FEIN. Click Search.
  4. If no FEIN match is found, or if the correct training provider is not listed, click Add New Provider. The New User Registration page displays.
  5. Click Continue. The Assurances page displays.
  6. Carefully review the information on this page. If your training institution assures compliance, select Yes and
    • If your training institution cannot assure compliance, click No to terminate the application process and return to the AJL Home page. Compliance is required.
  7. Click Submit. The Eligibility page displays.
  8. Complete the Eligibility page.
  9. Click Save/Continue. The Debarment page displays.
  10. Complete the Debarment page.
    • None of the fields on the Debarment page are required. If your institution is not on a debarment list, click Save/Continue without making any entries in any of the fields.
  11. Click Save/Continue. The Institution Info page displays.
  12. Complete the Institution Info page.
  13. Click Save/Continue. The new provider record is complete. You are now ready to add a program. After your user account is approved, you can return to the programs page and add more programs.

Add New Program

  1. To add your first program, complete the fields on the Program Description page.
  2. Click Save/Continue. The Program Performance page displays.
    • Any program that is covered by Higher Education Act (HEA) or is a registered apprenticeship program is not required to complete the Program Performance page for initial eligibility; however, it is encouraged. All programs must complete the Program Performance page to be considered for renewal (subsequent eligibility). If you do not wish to complete the Program Performance page at this time, click Save/Continue without making any entries in any of the fields.
  3. Complete the Program Performance page.
    • If the program has already been administered, complete the “Program Performance For All Students” section of the Program Description page (See drop-down for fields and descriptions). Enter only raw numbers OR percentages, not both. The WIOA Participant Performance section is (Display Only) and will be filled in by Local Area Staff.
  4. Click Save/Return. The Program is added and the Provider Programs page displays with your added program.
  5. Click Continue. A message displays: "For security reasons, your account must be approved before you are allowed to update provider information. This validation is usually accomplished within 24 hours; however, please wait for 72 hours before making inquiries. If you provided an e-mail address, you will receive an e-mail notification that your account has been approved."