Mass Notifications

To send messages to groups of job seekers, use the Mass Notifications tool. This feature enables a staff member to send one message or repeating messages to the desired job seeker group.

Navigation

  1. In the left-hand navigation menu, click Job Seeker. The Job Seeker page displays.

  2. Select the Mass Notifications tile.

View/Edit/Delete Mass Notifications

  1. Navigate to Mass Notifications. The Mass Notifications page displays.
  2. Click the Edit button in the Actions column for the notification you want to view or edit. The Mass Notifications Details page displays.
  3. Edit any of the information and click Update.
  4. To delete the notification, click Delete. A confirmation page displays. Click Delete to continue.
  5. To copy the attributes of this notification to a new notification, click Copy. A new notification form displays with all options populated.
  6. To return to the list of Mass Notifications, click Cancel.

Add Mass Notification

  1. Navigate to Mass Notifications. The Mass Notifications page displays.
  2. Click Add Mass Notification. The Add Mass Notification page displays.
    1. Active? Option; Select Yes or No.
    2. Recipient Group: Option; Select the recipients for the notification from the following:
      • Self-Service Job Seekers
      • Staff-Assisted Job Seekers
      • Both Self-Service and Staff-Assisted Job Seekers
    3. Delivery Method: Option; Select the method of delivery for the notification from the following:
      • Email
      • SMS
    4. Location
      • Office: Drop-down; Select the office within the region to receive the notification or select All Offices in Region to select a region instead.
      • Region: Drop-down; If All Offices in Region is selected as the Office, select the region to receive the notification or select All Regions to pick all regions.
    5. Demographics: To limit the recipients to job seekers with specific demographic identifiers, select the filters:
      • Gender: Drop-down; Select Male, Female, Preferred Not to Answer, or Non-Binary.
      • Age Group: Select 14-15, 16-24, 16-17, 18-20, 18-21, 18-24, 21-24, 50 and Over, or 55 and Over.
      • Education Level: Drop-down; Select Attending High School, Junior High, or Elementary, Attending Alternative School, Attending Post-Secondary (Beyond High School), High School Dropout, Not Attending School, or High School Diploma or GED, Not Attending School.
      • Veteran Type: Drop-down; Select Everyone, Covered Persons, Covered Veterans, Recently-Separated Veterans, TAP Participants, Recently-Separated and TAP, or Other Eligibles.
      • Only Low Income?: Drop-down; Select Yes or No.
      • Only Offenders?: Drop-down; Select Yes or No.
      • Only Migrant/Seasonal Farmworker?: Drop-down; Select Yes or No.
      • Only English Limited or Second Language?: Drop-down; Select Yes or No.
    6. Program Enrollments
      • Only Specific Program Enrollments: Drop-down; To limit the recipients to job seekers enrolled in a specific program(s), select Yes. Otherwise, select No.

        If Yes is selected, a list of program enrollments appears. Place a check in the Participant column for each enrollment you want to include in the filter.
    7. Message
      • Subject: Text; Type the subject line of the message.
      • Message: Text; Type the body of the notification text.
    8. Message Frequency
      • Next Run On: Text/Calendar; Select the date for the notification to be sent. Defaults to the current date.
      • Should Send Count: Text; Type the number of times for the notification to be sent. This is how many times the notification should be repeated, not how many recipients will receive it.
      • Sent Count: Display; Shows the number of times the message has already been sent, if applicable.
      • Last Run On: Display; Shows the last date for the message to be sent, according to the number of times entered.
      • Completed?: Display; Indicates if the send process has completed.
  3. Click Submit.