Clients

The Client Records section of the ServiceLink User Guide provides information on the client record layout, adding clients, demographics, and eligibility.

Client Records Overview

Each client record in AJL includes a single Case Details page, a Program Details page for each program registration, and an Enrollment Details page for each enrollment, which can be navigated to from the Client menu.

Case Details has four sections: Universal Info, Uploaded Documentation, Consolidate Service & Training Plan, and Program Registrations.

Program Registrations close when the client exits. If the client subsequently begins a new participation period, new program registrations are opened on the same Case Details page.

Program Details pages are accessed from Case Details, and Enrollment Details are accessed from their respective Program Details page, or from the client context menu. The client context menu displays most of the various links on each of the pages.

For example, to access the Enrollment Details page for an R/ATAA enrollment, go to the client's Case Details page, and then the TAA Program Details page, and then the R/ATAA Enrollment Details page: Case Details > TAA Program Details > ATAA Enrollment Details.