Welcome to the ServiceLink User Guide, which covers the following information for the case management section of America's JobLink.

• Getting Started: Review navigation, a glossary of acronyms and terms, and staff account creation and management.
• ServiceLink Features: Discover functionality for notes, printables, occupation codes, and searches.
• Clients: Add and manage client records, programs, and enrollments.
• Employers: Add and manage employer records and job postings.
• Quick Start Guides: View Quick Start Guides for ServiceLink (MP4 videos).
• User Guides: View links to all available user guides.